Spring 2010 Distance Course listings

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Distance Learning 101

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Help Desk

The Helpdesk is available for students who need computer technical assistance (hardware and software) For assistance contact lcchelp [at] hawaii [dot] edu
Hours of Operation:
8:00am - 4:00pm: Monday -Friday
455-0271.

The Educational Media Center

The Educational Media Center provides assistance for students on how to use Laulima. If you have never used Laulima or are unsure about how to use the different features within Laulima, you are encouraged to call, make an appointment or email your questions to the following WebCT Support Team Member:

Greg Walker
Distance Education Coordinator
gmwalker [at] hawaii [dot] edu
455-0551

Alternate Technology Access Plan:
Every student registering for a Distance Education course (Cable or Web) is responsible for finding immediate alternate access to a computer with Internet connectivity, or cable television, as a backup for any technical difficulties they may experience. Technical difficulties can include, but are not limited to, problems with a student's computer hardware/software; inoperability of a student's VCR or DVR; or lack of service by a student's Internet Service Provider (ISP) or Cable Provider. Technical issues do not constitute the extension of an assignment, project, quiz or exam deadline unless agreed upon by the instructor.

An Alternate Technology Access Plan must be made by the student prior to the start of the semester and used immediately when they encounter technical difficulties. The student is required to continue course work, using their alternate plan of access, while independently resolving any technical issues with hardware/software, VCR/DVD, ISP, or Cable Provider.

ID Cards for Distance Students

Leeward Distance Students who need an ID please e-mail the Library at: lcccirc [at] hawaii [dot] edu with your name, address, phone number, and UH ID number.
The library will issue not an LCC card without a picture and confirmation of registration.

Or call the LCC circulation desk at (808)455-0209 for further information.

 

Need further assistance? gmwalker [at] hawaii [dot] edu