Consumer Information

Student Right to Know

This Consumer Information is disseminated to all Leeward Community College students every semester via student email. Paper copies of this information are available in the Office of the Dean of Student Services, temporary location in DH Quad, DH-A 105, and in the Student Life Office, temporarily located in the Student Center, second floor.

In compliance with federal law, we are sharing the information that must be disclosed, where to find the information online, and the contact information for the responsible departments.  For your convenience, most of this information is also provided in the College Catalog.

If you have questions or would like to request a paper copy of any materials, please call or e-mail the appropriate office or visit the indicated websites.

The employees or group of employees listed below are designated to assist enrolled or prospective students with information from the office listed.

Academic Affairs – Kay Ono, Email:, Phone: (808) 455-0453

Academic Services – Leanne Riseley, Email:, Phone: (808) 455-0440

Administrative Services – Mark Lane, Email:, Phone: (808) 455-0213

Admissions & Records – Grant Helgeson, Email:, Phone: (808) 455-0646

Arts & Sciences – James Goodman, Email:, Phone: (808) 455-0664

Bookstore – Jodee Dang, Email:, Phone: (808) 455-0205

Campus Security – Will Akama, Email:, Phone: (808) 455-0611

Career & Technical Education – Ron Umehira, Email:, Phone: (808) 455-0321

Cashier – Patty Umetsu, Email:, Phone: (808) 455-0328

Chancellor – Carlos Peñaloza, Email:, Phone: (808) 455-0215

Disability – Kris Hernandez, Email:, Phone: (808) 455-0421

Financial Aid – Gregg Yoshimura, Email:, Phone: (808) 455-0606

Institutional Research – vacant

Marketing – Tad Saiki, Email:, Phone: (808) 455-0531

Student Services - Stu Uesato, Email:, Phone: (808) 455-0260

Title IX and Student Conduct – Mark Lane (Interim), Email:, Phone: (808) 455-0213

Veteran's Resource Center – LeeAnne Egan, Email:, Phone: (808) 455-0274

Leeward CC's Academic Probation and Suspension/Unsatisfactory Academic Progress (UAP) Policy consists of standards of satisfactory academic progress set by the institution in which all students are expected to meet and maintain.  The policy is available at:

For Federal Financial Aid purposes, students must meet and maintain the standards set by Leeward CC's Financial Aid Office.  The Financial Aid Office's Satisfactory Academic Progress Policy is available at:

Leeward CC's Unsatisfactory Academic Progress (UAP) Policy and Financial Aid's Satisfactory Academic Progress (SAP) Policy are assessed and determined independently of each other.

Counseling Office, Phone: (808) 455-0233
Financial Aid Office,, Phone: 808-455-0606

Leeward CC offers more than 60 degrees and certificates that provide opportunities for students to transfer to four-year universities and opportunities for workforce development for the community. 

Information regarding programs offered at Leeward CC is available at: and in the College Catalog.  Current and past catalogs can be found at:

For Federal Financial Aid purposes, all associate programs and some certificate programs are eligible for financial aid funding.  For a list of eligible certificate programs, visit:

The Office of Academic Affairs, Phone: (808) 455-0453
Financial Aid Office,, Phone: 808-455-0606

Accreditation is a process that evaluates and assures that the quality of education that Leeward CC provides meets or exceeds the standards of good practice, qualifies the institution to participate in Title IV student financial aid programs, and provides a self and peer review and encourages improvement.  Leeward CC is accredited by the Accrediting Commission for Community and Junior College (ACCJC) of the Western Association of Schools and Colleges (WASC), an institutional accrediting body recognized by the Council on Postsecondary Accreditation and the U.S. Department of Education.  Leeward CC also has four programs with external accreditations. The College's accreditation was most recently renewed in 2019.  Leeward CC also has four programs with additional, external accreditations.

Information regarding current and past accreditations can be found at:

Contact: The Office of the Chancellor, Phone: (808) 455-0215

Leeward CC complies with the Executive Policy (EP 11.201), Illegal Drugs, Alcohol and Substance Abuse, established by the University of Hawaii Office of the President.  EP 11.201 was established pursuant to the requirements of the federal Drug-Free Workplace Act of 1988 and the Drug-Free Schools and Communities Act of 1989.  EP 11.201 can be found at:
Additional information can be found at: and
Dean of Student Services Office, Phone: (808) 455-0260
The Office of the Chancellor, Phone: (808) 455-0215

Leeward CC's Bookstore, located on the Pearl City campus, provides students with textbooks, workbooks, and a variety of school supplies. The Bookstore also offers services such as a Online Book Purchasing, a Textbook Price Comparison Tool, a Textbook Rental Program, and a Textbook Buyback Service.

More information about Leeward CC's Bookstore is available at:

Contact: The Bookstore, Phone: (808) 455-0205

Pursuant to the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), as amended, Leeward CC publishes an Annual Security Report (ASR) October 1 of each year.  The federal laws also require colleges and universities to:

  • Include in the ASR, three years of specific crime statistics and certain security policy statements and have the ASR made available to all current and prospective students and employees;
  • Provide "timely warning" notices of those crimes that have occurred and that pose an on-going threat to the campus community;
  • Issue emergency notifications, upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of the campus community; and
  • Maintain a log of all crimes reported to the Campus Security Office and ensure public access to the crime log is available during normal business hours.

Copies of current and past Campus Annual Security Reports are available at:

The Chancellor's Office, Phone: (808) 455-0215
Vice Chancellor for Administrative Services Office, Phone (808) 455-0213
Leeward CC Campus Security, Phone: (808) 455-0610

The Leeward Community College Financial Aid Office is expected to maintain exemplary standards of professional conduct in carrying out all aspects of its responsibilities and must avoid any conflicts of interests with respect to federal and private education loans. As members of the National Association of Student Financial Aid Administrators (NASFAA), the Leeward Community College Financial Aid Office is also bound by the NASFAA Code of Conduct. The college's Code of Conduct for Educational Loans is available at the Financial Aid Office.

Leeward Community College does not partner with lenders. The college processes all federal student loans via the William D. Ford Federal Direct Loan Program.

Contact: Financial Aid Office,, Phone: 808-455-0606

Students who have previous college, life and/or work experiences that have allowed them to gain significant knowledge or skills might be able to translate those knowledge and/or skills into college credit through Leeward CC's Prior Learning Assessment Program (PLA).  Via the PLA Program, students can earn credit in 1 of 4 ways: transferring college credits; demonstrating proficiency via equivalency examinations, such as Advanced Placement (AP) and College Level Examination Program (CLEP); earning credit by exam, back language credits and/or portfolio based assessments; and independent study.

Complete information can be found at

In accordance with federal law, Leeward Community College, as an educational institution receiving Federal funding, holds an educational program about the United States Constitution on September 17 of each year for its students.

Leeward Community College Student Government, 
Phone: 808-455-0560
David Nisthal : (Student Life Advisor)

Use of all University of Hawaiʻi information Technology Resources are governed by UH Executive Policy EP2.210: Use and Management of Information Technology Resources. Continued use of UH Username and University Information Technology Resources by a student indicates acceptance of, and agreement to, Executive Policy EP2.210. The complete policy can be found online at

Unauthorized downloading and distribution of copyrighted material (songs, movies, software, games, etc.) is illegal and in violation of Federal Copyright Laws and may subject violators to civil and criminal liabilities.

More information is available at the U.S. Copyright Office website at, and their Frequently Asked Questions (FAQ) at

Contact: IT Help Desk,, Phone 808-455-0271

Cost of attendance are average costs for standard expenses used to determine financial aid eligibility.  Standard expenses include tuition and fees, books and supplies, room and board, personal expenses, and transportation.  Cost of attendance varies on the type of school, enrollment status, housing status, and residency status.

Contact: Financial Aid Office,, Phone: 808-455-0606

Leeward CC offers an array of counseling services throughout the academic year and summer months. Over 20 Counselors work to provide a comprehensive program of individual and group counseling to help students pursue educational and career goals and with personal growth and development.  Counseling and advising services are available both at the Leeward CC Pearl City and the Leeward CC Waianae locations.

For more information, visit:

Counseling Office, phone 808-455-0233

The purpose of Kāko'o 'Ike is in the meaning of its name: to give support and assistance with learning. The KI program provides services to students with documented disabilities that will enable them to maximize their learning experience and independence to the fullest extent possible. KI also works to increase the level of awareness among all members of the college community so that students with learning challenges feel comfortable and do not feel limited in their abilities to strive for and achieve excellence.

Eligibility for these services is determined individually based on documented need. Early planning is essential for many of the resources and accommodations provided so we ask that you contact us at the earliest possible date in order for us to assist you.

Kris Hernandez, KI Program Coordinator/Disability Specialist, (808) 455-0421

Allan Nebrija, Disability Specialist, (808) 455-0405

UH Alert Emergency Notification System (Navigate under Campus Safety)

The UH Alert emergency notification system provides notifications to the university community in the event of an emergency. Alerts are sent to all email addresses and can also be sent via text message to student, faculty, and staff cell phones. Members of the UH community must sign up for UH Alert (UH System) in order to receive the notifications.

Contact: Mark Lane , Vice Chancellor for Administrative Services, (808) 455-0213

Information regarding the enrollment, persistence and graduation/transfer of Leeward CC students is collected by the College and by the University of Hawaii system and is analyzed regularly.

Information, including current data, regarding these student success benchmarks can be found at:

Office of Policy, Planning and Assessment, Phone: (808) 455-0597
Office of Vice-Chancellor for Academic Affairs, Phone: (808) 455-0453

In accordance with the Family Education Rights and Privacy Act of 1974, as amended (FERPA), Leeward Community College students have the right to inspect and review their official education records and request the amendment of their education records. Students also have the right to provide written consent before Leeward Community College discloses personally identifiable information from the student's education records, except to the extent that FERPA authorizes disclosure without consent. Students seeking to inspect their record(s) should submit a written request to the Leeward Community College Registrar.

More information about FERPA is available at

Contact:  Registrar's Office at 808-455-0644.

Financial Aid is money to help students and their families pay for a college education. Financial Aid is any grant or scholarship, loan, or paid employment offered to help you pay for college expenses. Such aid is usually provided by various sources such as federal and state agencies, colleges, high schools, foundations, and corporations.

To determine if you are eligible to receive federal financial aid at Leeward Community College students must complete the FAFSA (Free Application for Federal Student Aid). For more information, go to

Contact:  Financial Aid Office,, Phone: 808-455-0606

Hours of Operation:
Monday – Friday 8:00a – 4:30p, except Federal and State Holidays

Leeward Community College
Financial Aid Office
96-045 Ala 'Ike
Pearl City, HI 96782

Tuberculosis Clearance
In compliance with public health regulations, new students must show evidence that they are free of active tuberculosis before they are allowed to register for courses.
TB clearances done at the age of 16 or older will be accepted.
The following TB Clearances will be accepted.

  • State of Hawaii TB Risk Assessment Form F
  • Negative PPD skin test or Negative Chest X-ray done in the United States
  • Negative Quantiferon blood test.

TB clearances may be obtained from

Note: TB Clearance policies are subject to change; check with the Admissions Office for the most current information

Immunization Clearance
A record of immunizations, signed or stamped by a U.S. licensed practitioner (physician, Advanced Practice Registered Nurse, or Physician Assistant) or the Hawai‘i Department of Health, must be presented for school attendance. 

  • 2 doses of Measles, Mumps, Rubella (MMR) required if born after year 1956
  • (Although positive titers for Measles and for Rubella are accepted, the Hawaii DOH does not accept the Mumps titers.
    Therefore, documentation of 2 MMRs are required.)

  • 1 dose of Tetanus-diphtheria-pertussis (Tdap) on or after age 10
  • 2 doses of Chicken pox /Varicella (Varivax) required if born in U.S. after year 1979

For more information, visit:
Or contact:
Admissions & Records Office at (808) 455-0642
Student Health Center at (808) 455-0515

The Net Price Calculator is intended to provide an estimated net price information (defined as estimated cost of attendance — including tuition and required fees, books and supplies, room and board (meals), and other related expenses — minus estimated grant and scholarship aid) to current and prospective students and their families based on what similar students paid in a previous year.
The Net Price Calculator is available at

Contact:  Financial Aid Office,, Phone: 808-455-0606

Leeward Community College, in partnership with UH Information Technology Services (ITS), provides software, services, and technical support to protect the UH community against computer viruses and security threats.

Users of University information technology resources should always engage in responsible computing and network practices. All users must respect property, security mechanisms, right to privacy, and freedom from intimidation, harassment, and annoyance in accordance with all University policies and procedures.

Use of all University of Hawaiʻi information Technology Resources are governed by UH Executive Policy EP2.210: Use and Management of Information Technology Resources. Continued use of a UH Username and University Information Technology Resources indicates acceptance of, and agreement to, Executive Policy EP2.210. The complete policy can be found at:

The University defines and provides access to institutional computers, information systems and networks as a privilege rather than as a right. Reliable and safe access to the University's information resources requires that users accept their responsibility to behave in ways that protect the community and preserve their own access.

For more information on IT security go to: Technical support is available at the Help Desk (

Contact: IT Computing Services Department, Phone: (808) 984-3283

It is the policy of the University to provide equity of opportunity in higher education, both in the educational mission and as an employer. The University is committed to comply with all State and Federal statutes, rules, and regulations that prohibit discrimination. The University is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, national guard absence, or status as a covered veteran.

See Executive Policy EP1.202 on Nondiscrimination and Affirmative Action (PDF) at

Office of the Chancellor, Phone: (808) 455-0215
Office of Human Resources, Phone: (808) 455-0326

In accordance with the Higher Education Act of 1965, as amended, and applicable federal regulations, Leeward Community College has published a "Return of Title IV Funds Handout", which outlines the institution's policy for the return of Title IV aid. When a student who receives Title IV financial aid (consisting of federal grants and/or loans) withdraws from all courses during the semester, fails to earn a passing grade in any course during the semester, or stops attending before completing the semester, the student may be required to pay back a portion, or all, of the financial aid.

Students who receive Title IV financial aid and are contemplating not completing a semester should contact the Financial Aid Office to discuss the effects of not completing their classes.

The Return of Title IV Funds Handout is available at

Contact: Financial Aid Office,, Phone: 808-455-0606

The Safe Zone Program exists to create and maintain a positive social, academic, and employment environment at Leeward Community College for lesbian, gay, bisexual, transgender, and intersex faculty, staff, and students. The Program ensures the enforcement of state law and UH policy that prohibit harassment and discrimination on the basis of sexual orientation.

For more information and resources, please visit or email at

Contact: Dean of Student Services at 808-455-0260

The University of Hawai'i is committed to maintaining and promoting safe and respectful campus environments that are free from sex discrimination and gender-based violence. This includes:

  • Sex discrimination;
  • Sexual harassment;
  • Gender-based harassment, including harassment based on actual or perceived sex, gender, sexual orientation, gender identity, or gender expression;
  • Sexual exploitation;
  • Sexual assault;
  • Domestic violence;
  • Dating violence; and
  • Stalking.

Interim Policy and Procedure on Sex Discrimination and Gender-Based Violence, EP1.204

Contacts (non-confidential)
Mark Lane
Interim Title IX Coordinator
Phone: 808-455-0213

Lori Lei Hayashi
Title IX Deputy Coordinator for Employees
(808) 455-0657

Kami Kato
Title IX Deputy Coordinator for Students
(808) 455-0236

Danny Wyatt
Title IX Deputy Coordinator for Students, Waianae Moku Campus
(808) 454-4704

Contacts (confidential)

Leeward CC's Student Health Center
(808) 455-0515

All University of Hawai'i campuses, including Leeward CC, are tobacco-free, joining more than 2,000 U.S. universities and colleges in an effort to provide a healthy environment for all students, faculty, and staff.  State law prohibits the use of tobacco products on all 10 UH campuses and University-owned facilities.  Tobacco products include, but are not limited to, cigarettes, cigars, pipes, smoking tobacco, electronic cigarettes, vapes and chewing tobacco.

A copy of the Smoke-Free Campus Policy is available at:

Contact: The Office of the Vice Chancellor of Administrative Services, Phone: (808) 455-0213

Leeward CC offers a number of programs for targeted populations:

  • Hālau ʻIke O Puʻuloa is an academically rigorous and culturally relevant pu'uhonua (place of refuge). The Hālau's mission is to inspire excellence, promote growth, and advance opportunities for Native Hawaiians. For more information, call (808) 455-0555 or email:
  • HINET Hoʻola ʻIke (gift of knowledge) program was created to deliver assistance and support for college and workforce training. The program is a partnership between Leeward and the State of Hawai'i Department of Human Services. Benefits include reimbursement for school books, tools, supplies, and transportation. For more information, call (808) 455-0563 or email:
  • International Programs Office seeks to support, promote, and advance an international dimension on the Leeward campus to facilitate a greater appreciation of cross-cultural relations. Services include supporting international students in the application, registration, and arrival process and continued monitoring of their progress for the duration of their stay.  For more information, call (808) 455-0570 or email:
  • Kākoʻo ʻIke (KI) Program provides services to students with documented disabilities that will enable them to maximize their learning experience and independence to the fullest extent possible.  For more information, call (808) 455-0405 or email:
  • Veterans Resource Center (VRC) helps veterans and active military students transition into college life and academic success. The VRC offers assistance in accessing VA benefits and VA healthcare through the Veteran Success on Campus (VSOC) and Veterans in Transition to Academic Leadership (VITAL) programs.  For more information, call (808) 455-0410.

Leeward CC's Strategic Plan is aligned with the University of Hawai'i Community College (UHCC) System and the University of Hawai'i (UH) System Strategic Plans to establish a focus on critical issues affecting the colleges and the State and to set budget priorities.  This unified approach provides a framework for the integration of assessment, planning, and budgeting processes for the College.  Stated performance measures with benchmarks and projected targets will provide evidence of the College's progress toward meeting its strategic outcomes.

A copy of Leeward CC's 2015-2021 Strategic Plan is available at:

Contact: The Office of the Chancellor, Phone: (808) 455-0215

Leeward CC's Student Academic Grievance Policy and Procedures provides for the consistent and equitable resolution of legitimate student academic grievances.  Such matters are most appropriately handled in communication with the instructor, then the program coordinator if appropriate, then the Division Chair and then through a formal prescribed grievance procedure.  

A copy of the Student Academic Grievance Policy and Procedures is available at:
Contact: The Office of Academic Affairs, Phone: (808) 455-0453

The Student Conduct Code highlights the rights and responsibilities of students in ensuring that Leeward CC is a safe learning environment.  It defines the expected conduct for students and specifies acts subject to University sanctions.  Students should familiarize themselves with the Student Conduct Code, since upon enrollment at Leeward CC, students are subject to the policies and regulations of the College.

A copy of the Student Conduct Code is available at:

A copy of the Student Conduct Code Procedures is available at:

The Office of the Dean of Student Services, Phone: (808) 455-0260
Mark Lane, Interim Title IX Coordinator,, Phone: (808) 455-0213

Leeward has a diverse student population.

Fall 2017 ethnicity breakdown:

  • Hawaiian/ Part Hawaiian 30%
  • Filipino 21%
  • Chinese 1%
  • Japanese 3%
  • Pacific Islander 3%
  • All Other 16%
  • Mixed 16%
  • Caucasian 10%

For more fast facts about Leeward CC, including information regarding student diversity and percentage of Pell Grant recipients, visit:

The Associated Students of University of Hawai'i – Leeward CC (ASUH-Leeward CC) is the official student government organization.  It is governed by an Executive Board comprised of the President, Vice President, Secretary, and Treasurer.  The student government's major responsibilities include the budgeting and management of the student activities fees, advocating student needs at the campus and system level, and establishing of policies and programs for students. 

For more information regarding Student Government, visit:

Contact: Student Life Office, Phone: (808) 455-0208

Leeward CC has agreements with other institutions enabling students to meet admission requirements and/or to transfer credits.  College transfer workshops are offered throughout the year so students can meet with representatives from colleges they may be interested in.  Students interested in transferring to another institution should meet with an academic counselor before starting on a course of study leading to a transfer program.

For more information regarding Transfer Programs, visit:

Contact: Counseling Office, Phone: (808) 455-0233 or (808) 455-0234

The amount of refund for a class depends on the date of the beginning of the session and the date on which the student withdraws from the class.  In the event that a student initiates a complete withdrawal from Leeward CC or a change from full-time to part-time status during the three-week refund period for semester long classes, tuition and fees are refunded as follows:

  • 100% refund of tuition and fees for complete withdrawal only if made on or before the last day of late registration.
  • 100% refund of tuition only (no fees) for partial withdrawal if made on or before the last day of late registration.
  • 50% refund of tuition (no fees) if complete withdrawal or change in status or a change from one tuition rate to another tuition rate if made within the first three weeks of instruction.
  • 0% refund if complete withdrawal or change in status or a change from one tuition rate to another tuition rate is made beginning the fourth week of instruction.

Leeward CC reserves the right to redirect refunds to apply to any financial account balances for another semester.

For more information on the tuition refund policy, visit:

Contact: Cashier Office, Phone: (808) 455-0308

To register to vote in Hawaii, an individual must be:

  • A U.S.citizen
  • A resident of the State of Hawaii
  • At least eighteen (18) years of age

For voter registration information or to register online, visit:  A current Hawaii Driver's License or State ID is required to complete an online application.  Individuals may also submit a paper Voter Registration & Permanent Absentee Application by mail, or in person.

The State of Hawaii (HB 2590) allows eligible voters to register and vote at an Early Walk-In voting location in their county, or on Election Day at the polling place determined by their residence address. For more information on Election Day Registration, please visit the State of Hawaii Office of Elections webpage at

Contact: The Hawaii State Office of Elections, Phone: (808) 453-VOTE (8683)